Our contact details and other helpful information are listed below.

General Inquiries

Mailing Address
Exeter Finance
P.O. Box 166008
Irving, TX 75016

Email Address
dealer@exeterfinance.com
inquiries@exeterfinance.com
bankruptcy@exeterfinance.com

Customer Inquiries

Customer Service Hours
Mon. – Thu. 7:00 AM – 8:00 PM (CST)
Fri. 7:00 AM – 7:00 PM (CST)
Sat. 8:00 AM – 1:00 PM (CST)

Customer Service
 Phone
(800) 321-9637

Customer Service Email
Please log into MyAccount to create an online profile. Through My Message Center, you will also be able to send us a secure message with your questions and we will respond within 48 hours. This feature offers the most secure channel for communication between you and Exeter Finance. Or you can reach us by email at customerservice@exeterfinance.com.

Mailing Address for Payments

You should mail your payment to the address on the remittance portion of your monthly statement. If you do not have the remittance portion of your statement, mail your payment to:

Exeter Finance
Payment Processing
PO Box 204480
Dallas, TX 75320-4480

Report Fraud and Email Scams

Worried you might be a victim of online fraud? Received a suspicious email? Let us know by sending an email to security@exeterfinance.com.

Dealer Inquiries

Loan Originations Group Hours
Buying:
Mon. – Sat. 9:00 AM – 7:00 PM (local time)
Sun. 9:00 AM – 6:00 PM (PST)

Funding:
Mon. – Fri. 9:00 AM – 6:00 PM (local time)

Loan Originations Group
1-855-4EXETER (1-855-439-3837)

Dealer Service Support
(866) 226-2285

Email Address
dealer@exeterfinance.com
Contact Form