Customer support
We're here to make your experience easier. Find answers, get support, and connect with us anytime.
Support hours
Mon. – Fri. 8:00 AM – 7:00 PM (CT)
Sat. 8:00 AM – 5:00 PM (CT)
What can we help you with today?
Have a question? Reach out via any of the convenient methods below.
by mail
General
Exeter Finance LLC
PO Box 166008
Irving, TX 75016
Impounds/Stored Vehicles
Exeter Finance LLC
Attn: Impounds
PO Box 166008
Irving, TX 75016
Payments
Exeter Finance LLC
PO Box 650598
Dallas, TX 75265-0598
phone
Call us during our business hours at (800) 321-9637
feedback and complaints
Need to contact Exeter about your auto loan or experience? Please submit your feedback here or call us today at (855) 717-1250.
report fraud and email scams
Worried you might be a victim of online fraud? Received a suspicious email? Let us know by sending an email to [email protected].
Can I save my payment information in MyAccount?
Yes. You can securely store your payment information in MyAccount and use it for future payments.
When will my online payment be posted to my account?
Activity will post immediately to your Exeter account. However, your bank may not debit the funds from your checking account for up to 48 hours.
How do I know if my online payment was received?
After you make a payment in MyAccount, you’ll receive a confirmation number on the screen. Please write down the number or click Print and save a copy for your records.
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