Contact Us
Customer Inquiries
Questions about your auto loan?
Contact Customer Service today at
(800) 321-9637
Secure Message
Please log into your profile on MyAccount or create a profile. Through My Message Center, you will also be able to send us a secure message with your questions and we will respond within 48 hours. This feature offers the most secure communication channel for you.
General Mailing Address
Exeter Finance LLC
PO Box 166008
Irving, TX75016
Payment Mailing Address
You should mail your payment to the address on the remittance portion of your monthly statement. If you do not have the remittance portion of your statement, mail your payment to:
Exeter Finance LLC
PO Box 650598
Dallas, TX 75265-0598
Customer Service Hours
Mon. - Fri. 8:00 AM - 7:00 PM (CT)
Sat. 8:00 AM - 5:00 PM (CT)
Impounds / Stored Vehicles
Exeter Finance LLC
Attn: Impounds
P.O. Box 166008
Irving, TX 75016
Report Fraud and Email Scams
Worried you might be a victim of online fraud? Received a suspicious email? Let us know by sending an email to [email protected].
Feedback & Concerns
Need to contact Exeter about your auto loan or experience? Please submit your feedback here or call us at 1 (855) 717-1250.
