Exeter Finance LLC Recognized as Finalist in 2025 Charlie Award Program for IT and Operations Excellence

Exeter Finance LLC, a leading auto finance company, is proud to announce that its IT and Operations teams have been named a Finalist in the prestigious 2025 Charlie Award program. Presented by the Society of Information Management (SIM) DFW, the Charlie Award honors high-performing technology teams that exemplify the values of leadership, innovation and collaboration inspired by Charlie Field.

This recognition showcases Exeter’s excellence in improving the Customer Experience and advancing Refinance Initiatives. The nomination highlights impactful changes that have driven greater efficiency, enhanced communication and strengthened customer engagement across all channels. These efforts demonstrate the organization’s ongoing dedication to exceptional performance and collaborative teamwork, producing lasting benefits for its customers.

Exeter’s achievements stem from a culture that encourages strong collaboration between IT and business teams, leveraging a diverse range of skills and perspectives to create innovative solutions. By fostering transparency, shared responsibility and continuous knowledge sharing, the company has promoted innovation and productivity, ultimately providing superior service to its customers.

"We are honored to be recognized as a finalist for the Charlie Award, which celebrates the dedication and excellence of our IT and Operations teams," said Troy Miller, Head of Serving at Exeter. "Their teamwork and innovative approach have set a new standard within our organization, driving enhancements that make a real difference for our customers. Every accomplishment reflects our ongoing commitment to delivering an outstanding customer experience, and I am deeply grateful to all who contributed to this achievement."

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